Engage Technologies, the parent company of Squid Ink Manufacturing, Eastey, American Film & Machinery, and Cogent Technologies, announces the achievement of the ISO 9001:2015 certification for Quality Management Systems.
What is the ISO 9001:2015 certification?
ISO 9001:2015 is a globally recognized quality management standard developed and published by the International Organization for Standardization (ISO). The certification provides a model for companies of all types and sizes to use in building an effective quality management system. The standard is based on several quality management principles, including having a strong customer focus, the involvement of high-level company management, an outlined process-based approach, and ongoing improvement of the approach.
Why is the ISO certification important?
An ISO 9001 certification means that the company has efficient management processes in place to monitor all aspects of the business ranging from engineering, production, sales, marketing, customer service, and more. ISO provides procedures to help companies deliver the best products in the most efficient ways possible.
What does the ISO certification mean for customers of Engage Technologies?
Engage Technologies’ commitment to continuous improvements in quality and customer satisfaction drove the company to pursue the ISO certification. Procedures that are implemented as part of the ISO 9001 certification increase efficiencies in communication, planning, and production. The achievement of the ISO 9001:2015 certification allows Engage Technologies’ family of companies to continue to develop methods to improve quality, cost, delivery, and customer service, all of which are geared to benefit our customers both today and in the future.